Shipping Information
Many of our kits are made to order and may take up to 2 days to complete. We will notify you if there is an extended production time on your items.
We will ship your order as soon as it's ready and send you tracking information.
Subscription boxes ship on the 5th of each month.
For local pickups, you must make an appointment by emailing sales@highdesertbotanicals.com. We are only at our workshop when we need to pack orders and do not have a set schedule.
Canada - Canada Post is on strike and orders cannot be shipped by postal service at this time.
UK - We cannot ship to the UK at this time because we do not have a VAT permit. If you would like to ship one of our kits to the UK, please check out our store on Etsy.
All non-US orders - All shipments outside of the US may be subject to import fees, duties, VAT, processing fees, handling fees, and other charges. These fees must be paid by the recipient and cannot be pre-paid by High Desert Botanicals. Please check with your local carrier for details on import fees. Shipping costs will not be refunded for orders returned for non-payment of fees.
Christmas Recommended Last Order Dates
- USPS First-Class or Ground Advantage: December 15th.
- USPS Priority Mail: December 18th.
- UPS® Ground: Delivery times vary, typically 5-6 days to the east coast, 2-3 days to the west coast.
- UPS 2nd Day Air®: December 20th.
- USPS Priority Mail Express and UPS Next Day Air®: December 21st.
- USPS International: November 27th for EU countries, December 4th for Canada.
We cannot guarantee delivery by any specific date. These dates are based on carrier shipping time estimates. During busy periods, there may be delays in transit and customs processing.
If your order is going to be late for an event due to shipping delays, consider printing our recipe book to give the recipient and let them know their kit will arrive soon.